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For those of you who have the Gentech filter on their device, you can contact Gentech directly by phone at (845) 237-835501, at their website www.techloq.com, or email them at support@techloq.com. Techloq Hours of operation Technical support Sunday 9:00 A.M. – 5:00 P.M. Monday – Thursday 4:00 A.M. – 5:00 P.M. Friday 5:00 A.M. – … Read moreTechloq